From setup to answered calls

Your AI receptionist can be easier to set up than you think.

Tell TheLineGuru about your business, choose how your receptionist should sound and behave, connect your calls, and let it start helping customers when you can't answer yourself.

Setup process

From your business information to a live receptionist.

The onboarding process is designed to collect the information your receptionist needs without forcing you to build everything manually.

1

Tell us about your business

Start with your business name, website, contact information, location, services, hours and other basic details.

✓ Business information
✓ Services
✓ Business hours
✓ Service area
2

Let us help prepare your business context

If you provide your website, TheLineGuru can help pull useful public business information into the setup process so you have less to type manually.

✓ Website information
✓ FAQs
✓ Contact details
✓ Service descriptions
3

Choose the receptionist experience

Select the voice, greeting and conversation goal that best match the way you want customers to experience your business.

✓ Voice personality
✓ Greeting
✓ Call goal
✓ Languages
4

Configure what happens during the call

Decide what information your receptionist should collect, what questions it should answer and what actions callers should be guided toward.

✓ Caller name
✓ Callback number
✓ Reason for calling
✓ Custom questions
5

Connect your calls

Once activated, your phone setup determines how incoming calls are routed to your AI receptionist. This may involve forwarding calls from your existing business number.

✓ Existing business number
✓ Call forwarding
✓ After-hours routing
✓ Overflow answering
6

Your receptionist starts helping callers

Once live, your receptionist can answer common questions, capture caller information and provide your team with useful call summaries for follow-up.

✓ Answer callers
✓ Capture leads
✓ Summarize calls
✓ Support follow-up
During a call

From ring to follow-up.

TheLineGuru helps keep the entire conversation organized from the moment a customer calls to the moment your team receives the details.

☎

Customer calls

The incoming business call is routed to your receptionist.

→
✦

AI answers

Your configured greeting and business context guide the conversation.

→
☑

Details are captured

Important caller information and the reason for the call are collected.

→
↗

Your team follows up

The call summary helps your team understand what happened and what comes next.

Your business, your receptionist

Configure the experience around your customers.

TheLineGuru isn't meant to give every business the same script. You provide the context that shapes how your receptionist behaves.

Business knowledge

Give your receptionist the information customers commonly ask about.

Services Hours FAQs Service area Address Website

Conversation behavior

Define what the receptionist should accomplish when customers call.

Greeting Caller details Lead capture Booking help Helpful links Notifications
After the conversation

Know why they called without replaying the whole conversation.

Call summaries help your team quickly see the caller, the reason for the call, and the information collected during the conversation.

Caller
Sarah M.
Reason for call
Needs an appointment for service
Callback
Number captured
Summary
Customer requested service this week and would prefer an afternoon appointment.
Setup questions

What businesses usually want to know first.

Not necessarily. Your existing number can typically remain the number customers know, while call routing or forwarding determines when your AI receptionist answers.
No. You control the business information and context used during conversations. The setup process helps you provide services, FAQs, contact information, service areas and other relevant details.
Yes. During onboarding you can listen to available voice personalities and select the one that fits your business.
Yes. Receptionist settings can be updated as your business changes.
The receptionist can guide callers toward your booking process, and supported plans can send helpful booking or scheduling links during conversations.

Ready to build your receptionist?

Choose a plan, tell us about your business and configure an AI receptionist around the way your customers actually call.

Get Started →