Everything you want to know before handing over the phone.

TheLineGuru is an AI receptionist service designed for small businesses. It can answer incoming calls, respond using your business information, capture caller details, and provide your team with summaries for follow-up.

The onboarding process is designed to be completed quickly. You'll provide your business information, choose a voice, configure your greeting and receptionist behavior, and review everything before activation.

Yes. During onboarding, TheLineGuru can help analyze your public website information and use it to prefill useful business details such as services, contact information, FAQs, and other relevant context. You can review and edit that information before continuing.

Yes. You can listen to available voice personalities during setup and choose the one that best fits your business.

Yes. You can provide your own greeting and configure the receptionist's conversation goal around your business.

Not necessarily. Your existing business number can typically remain the number customers know while your phone setup routes supported calls to your AI receptionist.

Depending on your phone setup, calls can be routed to your receptionist for overflow, after-hours coverage, or as a primary answering option.

Yes. TheLineGuru can be used to provide call coverage outside your normal staffed hours when your routing configuration sends calls to the receptionist.

You can configure useful caller fields such as name, callback number, reason for calling, and other information relevant to your business intake process.

Yes. Call summaries can provide your team with useful context about who called, why they called, and what information was collected.

Yes. The service supports more than 50 languages.

Yes. You can provide business information such as services, FAQs, service areas, address, website, and other context that helps guide conversations.

Your receptionist can help guide customers toward your booking process. Supported plans can also send helpful booking or scheduling links during conversations.

Website chat is included with Growth and Scale plans.

Growth includes 7-day call recording retention and Scale includes 14-day retention. Recording use may be subject to applicable consent and call-recording laws.

Growth and Scale support up to five helpful links that can be used during supported calls for actions such as scheduling, forms, or other useful customer resources.

Scale supports live context from supported Google Sheets and Google Docs. This can be useful when certain operational information changes frequently.

Scale includes supported advertising conversion reporting capabilities designed to provide additional visibility into phone leads associated with supported advertising platforms.

Essential is $99 per month, Growth is $249 per month, and Scale is $499 per month.

Essential is designed for core AI call answering. Growth adds features such as website chat, recordings, teammate SMS summaries, and helpful links. Scale adds longer recording retention, live business context, and advertising conversion capabilities.

Yes. Your subscription can be adjusted as your business needs change, subject to the applicable billing and subscription terms.

Plans are intended for ordinary small-business receptionist and front-desk usage. They are not intended for high-volume contact-center or similar bulk calling operations.

Yes. Your business information and receptionist configuration can be updated as your business changes.

Yes. Supported receptionist settings, including the selected voice, can be updated.

Subscription cancellation is governed by TheLineGuru's applicable Terms of Service and billing terms. Your account experience will provide access to relevant subscription information.

You can contact TheLineGuru support for assistance with your account, configuration, or service questions.